Top of Mind Networks

You think that you have it hard?

July 23, 2011 by · 2 Comments

If you are positive, upbeat, focused, and driven, your brain will respond positively

Do You Deserve a Free Home?

November 30, 2009 by · Leave a Comment

I could write a diatribe on the merits of this case and how finally Big Bank is being properly reprimanded for not taking negotiations seriously…..or I could write reams and reams on why society needs a swift kick in the seat of their pants about personal responsibility.  We could argue on whether you have the […]

What Can I Do?

October 19, 2009 by · Leave a Comment

Instead of what is NAMB doing for us? What are YOU doing for NAMB?

Perserverance!

September 30, 2009 by · Leave a Comment

Commit to change yourself and you will see changes!
Commit to persevere and you will succeed! If you commit to a plan, your success is guaranteed!

Does Your Customer Service Policy Support You or Your Customer?

August 22, 2009 by · Leave a Comment

How is YOUR customer service? Do you bend your policies? Or are you stiff and rigid too? In the mortgage industry, we may not have products that our customers can return, but we do have to deal with customers. What is your rule for returning phone calls or emails? Do you keep your professional partners updated on loan status? Do you attend your closings? Do you thank your customers after the transaction? Have you implemented a customer retention program?

Control Your Business with Simple and Effective Planning – part 2

August 4, 2009 by · Leave a Comment

There is no right or wrong answer and no right or wrong methodology when it comes to writing a business plan. The important part is being able to set targets and know when you are meeting them, exceeding them, or falling short.

Control Your Business with Simple and Effective Planning – part 1

August 3, 2009 by · Leave a Comment

Business plans can be created at any time of the year. You do not need to wait until the beginning of the year. In fact, right now is the best time to write your plan. It ensures that you continue to fly on your path and finish the year strong

Are you in ____ for the long term?

July 21, 2009 by · 3 Comments

The actions of today will significantly affect the results of tomorrow.

Always Have a Contingency!

June 11, 2009 by · Leave a Comment

  A few years ago, when the market was red-hot, real estate agents were forced to present their contact in the strongest light possible. Often times this included “no contingency contracts“. Of course, this is not always the best thing to do, but that was the way the market was back then. Today is different. […]

Stop the HVCC!

June 5, 2009 by · Leave a Comment

The Home Valuation Code of Conduct (HVCC) is now one month old and already wreaking havoc on the industry!  The HVCC was a knee-jerk reaction to curb abuses in the mortgage industry.  In typical political fashion, the focus was placed on the wrong area within the industry.  The falling home prices that almost everyone has […]